Terms of service
Terms of Service
Welcome to Konohana. These Terms of Service govern your use of our website and your purchase of products from our online shop. By accessing our website or placing an order, you agree to be bound by these Terms of Service.
Overview
This website is operated by Konohana. Throughout the site, the terms “we,” “us,” and “our” refer to Konohana. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions, including any additional policies referenced on this website.
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.
You may not use our products or website for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our website.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, use of the website, or access to the website without express written permission from us.
Product Information
We make every effort to display product descriptions, images, colors, pricing, and availability as accurately as possible. However, we cannot guarantee that your device’s display of any color or detail will be completely accurate.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change product details at any time without notice.
Pricing and Availability
All prices are listed in U.S. dollars. Prices are subject to change without notice.
We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted. This may include pricing errors, product descriptions, availability, shipping charges, or promotional details.
Orders and Payment
By placing an order, you agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse, cancel, or limit any order at our discretion. This may include orders that appear to be placed by dealers, resellers, distributors, or orders that contain incorrect information, suspected fraud, or payment issues.
If we make a change to or cancel an order, we may attempt to notify you using the email address or billing information provided at the time the order was placed.
Shipping and Delivery
Shipping timelines and delivery estimates are provided as a courtesy and are not guaranteed. Konohana is not responsible for delays caused by shipping carriers, weather, incorrect shipping addresses, or circumstances outside of our control.
Customers are responsible for providing accurate shipping information at checkout. Konohana is not responsible for orders shipped to an incorrect address provided by the customer.
Returns and Exchanges
Please review our Returns Policy for details regarding return eligibility, exchanges, damaged items, and refund processing.
Gift Cards
Gift cards are final sale and are not eligible for return or refund, unless otherwise required by law.
Intellectual Property
All content on this website, including text, images, graphics, logos, product names, branding, and website design elements, is owned by Konohana or its respective content owners.
You may not copy, reproduce, modify, distribute, display, or use any content from this website without prior written permission.
User Comments and Submissions
If you submit comments, reviews, feedback, suggestions, or other materials to us, you agree that we may use, edit, copy, publish, distribute, or display that content without restriction.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights.
Personal Information
Your submission of personal information through the website is governed by our Privacy Policy. Please review our Privacy Policy for more information about how your information is collected, used, and protected.
Third-Party Services and Links
Our website may include links to third-party websites or services. We are not responsible for the content, accuracy, policies, or practices of any third-party websites.
Any use of third-party websites or services is at your own risk and subject to the terms and policies of those third parties.
Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice, including after you have submitted your order.
Prohibited Uses
You are prohibited from using the website or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any laws or regulations, to infringe upon our intellectual property rights or the rights of others, to submit false or misleading information, to upload malicious code, or to interfere with the security features of the website.
We reserve the right to terminate your use of the website for violating any prohibited uses.
Disclaimer of Warranties
We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.
All products and services delivered through the website are provided “as is” and “as available,” unless otherwise stated by us in writing.
Limitation of Liability
To the fullest extent permitted by law, Konohana shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, your purchase or use of products, or your inability to access or use the website.
Indemnification
You agree to indemnify and hold harmless Konohana from any claim or demand arising out of your breach of these Terms of Service, your violation of any law, or your violation of the rights of a third party.
Governing Law
These Terms of Service and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts.
Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.
Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Contact Information
Questions about these Terms of Service may be sent to us at hello@konohanashop.com.